What is Domain Pilot?

Domain Pilot is a complete domain portfolio management solution that helps you track domain expiry dates, monitor domain availability, manage service contacts, and automate WHOIS monitoring.

Do I need a credit card to get started?

No, Domain Pilot offers a free forever plan with no credit card required. You can monitor up to 5 domains immediately.

Can I import multiple domains at once?

Yes, Domain Pilot supports bulk domain imports via CSV. You can import hundreds of domains at once and organize them into groups.

Yes, Domain Pilot provides a full REST API with webhook support for integrating domain data into your applications and automating workflows.

Privacy Policy - Domain Pilot

Your Privacy Matters: Domain Pilot is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data.

Last Updated: 27 December 2025

1. Information We Collect

1.1 Account Information

When you create an account, we collect your email address, encrypted password, account creation date, and subscription plan information. We use this to authenticate you and manage your account.

1.2 Domain Monitoring Data

We collect the domain names you choose to monitor, domain check history and status changes, group names and organisation preferences, and webhook URLs and notification settings. This data is necessary to provide monitoring services.

1.3 Usage Information

We automatically collect technical information including your IP address, browser type and version, device information, access times and dates, and pages viewed. This helps us improve the service and detect abuse.

1.4 Payment Information

For paid subscriptions, we collect payment transaction details and billing history via Stripe. We do not store credit card details—all payment processing is handled securely by Stripe.

2. How We Use Your Information

2.1 Service Delivery

To provide domain monitoring and checking services
To send alert notifications via email or webhook
To process your API requests and integrations
To store and retrieve your domain data

2.2 Account Management

To manage your account and process billing
To authenticate your access
To respond to your support requests
To send important account notifications

2.3 Service Improvement

To analyse usage patterns and service performance
To develop new features and improvements
To debug and resolve technical issues
To aggregate statistics (anonymised)

2.4 Legal Compliance

To comply with legal obligations
To enforce our Terms of Service
To detect and prevent fraud or abuse
To protect our legal rights and interests

3. Data Security

We employ industry-standard security measures to protect your information:

Encryption: All data transmitted via HTTPS/TLS encryption
Storage: Passwords encrypted with bcrypt hashing algorithm
Access Control: Limited employee access with authentication
Audits: Regular security audits and penetration testing
Backups: Encrypted backups for disaster recovery

Despite our security measures, no system is completely secure. We cannot guarantee absolute security of your data.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

Service Providers: Payment processors (Stripe), email providers, and infrastructure providers
Legal Requirements: When required by law or court orders
Business Transfers: In case of merger, acquisition, or asset sale
API Integration: If you authorise webhook delivery to third parties

We ensure all service providers sign data processing agreements and maintain appropriate security standards.

5. Your Privacy Rights

Under GDPR and similar privacy laws, you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your data ("right to be forgotten")
Portability: Request your data in a portable format
Withdrawal: Withdraw consent for data processing
Objection: Object to certain processing activities

To exercise any of these rights, contact us at support@finc.uk with your request.

6. Cookies and Tracking

We use cookies for:

Authentication: Session management and login
Analytics: Google Analytics for usage statistics
Functionality: Storing user preferences

You can disable cookies in your browser settings, but this may affect service functionality. We do not use tracking cookies for advertising.

7. Data Retention

We retain your data as follows:

Active Accounts: Data retained while your account is active
Deleted Accounts: Data deleted within 30 days of account deletion
Backups: Backups retained for up to 90 days for recovery purposes
Legal Hold: Data retained longer if required by law

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.

9. Children's Privacy

Domain Pilot is not intended for users under 13 years old. We do not knowingly collect information from children. If we become aware of information from a child, we will delete it promptly.

10. Policy Changes

We may update this Privacy Policy at any time. We will notify you of material changes via email or by posting a notice on our website. Your continued use of the service constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights:

Email: support@finc.uk
Website: www.domainpilot.co.uk

We will respond to privacy requests within 30 days as required by law.

Your Rights: Under GDPR and similar privacy laws, you have the right to access, correct, delete, and port your personal data. Contact us to exercise these rights at any time.

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